6rwin's Privacy Policy
Your personal information is completely safe with us — 6rwin protects your privacy through SSL encryption and strict data protection processes.
Introduction & Commitment
This privacy policy has been updated to the latest version. 6rwin reserves the right to modify this policy at any time. Users will be notified in a timely manner if any significant changes are made.
About This Policy
6rwin is a safe and reliable online entertainment platform operated for players in Bangladesh. We believe that the protection of your personal information is a fundamental right. This privacy policy ("Policy") explains what information we collect when you use 6rwin's website, services, or applications, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using 6rwin's services, you will be considered to have agreed to the terms described in this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy applies only to the 6rwin platform. For third-party websites or services, the respective organization's own privacy policy will apply, and 6rwin is not responsible for those.
Information Collection Methods
What Information We Collect
6rwin collects only the information necessary for the proper operation of our services. The information collected can be divided into the following categories:
- Personal Identification Information: Full name, date of birth, national ID or passport number (for age verification), mobile number, and email address.
- Account Information: Username, password (in encrypted form), account preferences, and service usage history.
- Financial Information: Mobile numbers or bank account details associated with payment methods available in Bangladesh — such as bKash, Nagad, Rocket, Upay, and information applicable to bank transfers.
- Technical Information: IP address, browser type and version, device type, operating system, time and date of access, and session-related data.
- Usage Information: Which pages were visited on the site, which games were played, how long sessions lasted, and navigation patterns within the platform.
- Communication Information: The content of conversations when you contact our support team via live chat or email.
How Information Is Collected
6rwin may collect your information in the following ways:
- Directly Provided Information: Information you provide yourself during account registration, identity verification, deposit or withdrawal processes, and when contacting the support team.
- Automatically Collected Information: Information about your site usage behavior is collected automatically through cookies, web beacons, and similar technologies.
- Information Received from Third Parties: Information received from payment service providers, identity verification services, and technology partners, used only to ensure service quality.
Information Use & Purpose
How Collected Information Is Used
6rwin uses collected information only for legitimate and specific purposes. The main use cases are described below:
- Service Operations: For account creation, identity verification, transaction processing, and overall platform management.
- Customer Support: To provide fast and effective resolution of any issues or queries you have — ensuring 24/7 support via live chat and email.
- Security & Fraud Prevention: To protect accounts, detect suspicious activity, and take necessary steps to prevent money laundering.
- Responsible Gaming: To ensure players maintain healthy and responsible gaming habits and to identify potentially problematic behavior in advance.
- Service Improvement: To analyze and improve platform performance in order to enhance your experience.
- Legal Compliance: To maintain records and provide reports necessary for compliance with applicable laws and regulations.
- Communication: To send important service-related notifications, account updates, and security alerts.
Important: 6rwin never sells your personal information or transfers it to third parties for advertising purposes.
Information Sharing & Disclosure
When Information May Be Shared
6rwin may share your information with third parties only in the following circumstances:
- Service Provider Partners: 6rwin works with trusted service providers for payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification, technology infrastructure, and customer support. These partners operate under strict confidentiality obligations.
- Legal Obligations: When disclosure of information is required under a court order, a valid request from a government authority, or applicable law.
- Corporate Changes: In the event of an acquisition, merger, or asset transfer involving 6rwin, the new authority may receive information under the terms of this policy.
- Security & Fraud Prevention: When necessary to address illegal activity, fraud, or to protect the rights of others.
- With Your Consent: For any purpose beyond those listed above, your prior consent will be obtained before sharing your information.
Information Security Measures
Security Technology & Practices
6rwin applies industry-standard security technologies and practices to protect your information. Our security measures include:
- SSL/TLS Encryption: All data transmissions are secured through SSL (Secure Sockets Layer) encryption, which keeps information exchanged between your browser and our servers completely confidential.
- Database Security: Your personal information is stored in encrypted databases, and access controls ensure that only authorized personnel can view the necessary information.
- Firewall & Intrusion Detection: Robust firewalls and automated intrusion detection systems are in place at the network level.
- Regular Security Audits: Regular security audits and penetration testing are conducted to identify vulnerabilities in the platform.
- Two-Factor Authentication: Two-factor authentication (Two-Factor Authentication) is available for added security on your account.
- Staff Training: All 6rwin staff receive regular training on data protection and are bound by confidentiality agreements.
Although we strive to ensure the highest level of security, no data transmission over the internet or digital storage method can be guaranteed 100% secure. In the event of a security incident, we will notify you in a timely manner and take the necessary steps.
Data Retention Period
6rwin retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected:
- Your personal information is retained for as long as your account remains active.
- Even after an account is closed or deactivated, certain information may need to be retained for a specified period to meet legal obligations.
- Transaction and financial records are retained for a specified period in accordance with applicable financial laws.
- Once the retention period expires, information is securely deleted or anonymized.
Cookies & Tracking Technologies
Use of Cookies
A cookie is a small text file stored on your device that helps a website remember your visit. 6rwin uses cookies for the following purposes:
- Essential Cookies: These cookies are essential for maintaining login sessions, security verification, and core platform functionality. They cannot be disabled.
- Functionality Cookies: To remember your language preference, display settings, and other personalization information.
- Analytics Cookies: To understand which parts of the site are used most and to improve the quality of the platform.
Most cookies can be controlled or rejected by changing your browser settings. However, disabling certain essential cookies may limit platform functionality.
Your Rights & Choices
Your Rights Regarding Your Information
You have certain important rights regarding your personal information on the 6rwin platform:
- Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: You have the right to request correction of any inaccuracies in your stored information.
- Right to Erasure: In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: The right to request that the use of your information be limited for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, readable format.
- Right to Opt Out of Marketing Communications: The right to unsubscribe from promotional communications at any time.
To exercise any of the rights above, please contact our support team. We will process your request in a timely manner.
Children's Privacy Protection
6rwin's services are intended for users aged 21 and above only. We do not knowingly collect information from minors. Age verification measures are in place during the registration process.
If we become aware that information from a minor has been inadvertently collected, we will delete it immediately and close the associated account.
Policy Changes & Contact
Changes to This Policy
6rwin may amend this privacy policy from time to time due to service developments, changes in legal requirements, or business reasons. If any significant changes are made to the policy:
- A notification of the changes will be sent to your registered email address.
- You will be clearly informed of the changes when accessing the platform.
- The updated policy will be published on this page, with the date of the update noted at the top.
If you continue using the service after the changes, it will be assumed that you have agreed to the new policy.
Cross-Border Data Transfers
6rwin's technology infrastructure may rely on servers located in various countries. Even if your information is transferred outside Bangladesh, we ensure that:
- All data transfers are secured through SSL encryption.
- The receiving organization ensures privacy protection equivalent to this policy.
- The purpose of the transfer is limited solely to service delivery and operations.
Contact for Privacy Matters
If you have any questions, comments, or requests regarding this privacy policy or your information, please contact us. Our support team provides assistance in both Bengali and English, 24 hours a day.